Contact Us
Whether it's a bug, a question, a listing issue, or just feedback — reach out. We're a small team and we care about getting this right.
Response time
We aim to respond within 24 hours on weekdays. Urgent issues are prioritised — if it involves a payment or a transaction, say so in your message.
Common questions
How does the valuation work?
You upload a photo, confirm a few details, and our AI gives you a low/median/high price range based on real Nigerian market data.
Is listing a car free?
Yes. Listing is completely free. We only earn when your car sells: a 3% commission on the final sale price, capped at ₦500,000 and deducted from your proceeds. Nothing is ever charged upfront.
Do you handle the payment between buyer and seller?
No. Buyers and sellers agree and settle the payment between themselves. AutoValue does not hold, receive or transmit money on behalf of any user.